Compliance at Fayha Arabia
Compliance is not just a formality — it is a fundamental part of responsible and sustainable business. In today’s environment, strong compliance practices are essential not only to meet legal and regulatory standards but also to uphold the expectations of our customers, partners, and stakeholders.
At Fayha Arabia, we maintain a robust Compliance Management System designed to identify risks, protect our operations, and guide our teams in making the right decisions. Our dedicated Compliance function supports employees across the organization, ensuring transparency, integrity, and accountability at every step.
Working with Fayha Arabia means partnering with a company that is committed to doing things the right way — always.
Fayha Arabia’s Commitment to Ethical and Responsible Business
Fayha Arabia is dedicated to being a socially responsible organization across every dimension — from environmental protection and fair employment practices to safety, diversity, and responsible governance. For us, success is not only measured by business performance, but by our ability to achieve it ethically, transparently, and sustainably.
We uphold a strict zero-tolerance policy toward bribery, corruption, and any form of unethical behavior. We believe in fair competition and conducting business with integrity. In line with this commitment, Fayha Arabia aligns with globally recognized compliance and anti-bribery principles to ensure our operations meet the highest international standards.
The Fayha Arabia Code of Conduct
Our Code of Conduct serves as the cornerstone of our corporate culture. It is the guiding framework that shapes how we act, decide, and engage — both inside our organization and with the world around us.
As a binding standard for ethical and lawful behavior, the Code outlines clear expectations for how we interact with customers, partners, government entities, and each other. Every team member — from leadership to frontline staff — is responsible for adhering to these principles and upholding the trust placed in Fayha Arabia.
Through this shared commitment, we ensure that our daily actions reflect our values: integrity, respect, accountability, and responsible business practices.
Rules & Procedures
The Code of Conduct is supported by dedicated Compliance Policies—covering areas like Anti-Bribery & Corruption, Trade Compliance and Antitrust Law—all easily accessible on the intranet in multiple languages.
Our Three Pillars of Compliance Management
Our Compliance Management System is built on the recognized Three Pillar Model—Prevent, Detect and React. These pillars work together in a continuous improvement cycle: preventive measures such as policies and guidelines are implemented, their effectiveness is regularly reviewed to identify risks, and necessary adjustments are made to strengthen the system. This ongoing loop ensures our compliance framework remains robust, relevant, and responsive.
PREVENT
• Identify and assess compliance risks
• Establish clear policies and procedures
• Build awareness through training
• Utilize digital compliance tools
• Support during mergers and acquisitions
• Provide guidance for day-to-day decisions
• Oversee compliance in key projects
DETECT
• Conduct regular compliance reviews
• Perform internal checks and investigations
• Manage and document compliance cases
• Screen and monitor third-party partners
• Maintain an anonymous reporting channel
REACT
• Integrate feedback and insights
• Implement corrective actions and sanctions
• Strengthen processes for future prevention
Your Voice Matters!
We believe that strong values guide the way we think, act, and uphold the highest standards. A transparent, open environment builds trust and encourages everyone to voice concerns freely. To support this, we provide a confidential whistleblowing channel—accessible to both internal and external stakeholders—which can also be used anonymously whenever needed.
Our Approach to Compliance Training
Our compliance training framework follows a blended learning model that combines e-learning with face-to-face sessions. An integrated IT system automatically assigns mandatory compliance modules to every new employee, with annual reassignment to ensure continuous awareness. This digital training is complemented by in-person sessions that cover specialized compliance topics, ensuring employees receive practical guidance alongside foundational knowledge.