Information & Cyber Security at Fayha Arabia
In today’s business landscape, operations rely heavily on information technology. Information and IT systems are critical assets that underpin the services delivered to customers and partners, making their protection essential for uninterrupted business performance. To safeguard these resources, a comprehensive information security management system is maintained and continuously monitored by a dedicated global team of cybersecurity professionals.
How We Protect Information
Our information security management framework is supported by strong leadership commitment, reflected in our formal Information Security Policy. Every team member is expected to contribute to a culture of security that enables the organization to operate confidently amid rising global cyber threats. Our security portfolio is built on a set of core capabilities designed to safeguard data, systems, and digital operations.
PROTECT
- Establishing global security standards, policies, and requirements
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Embedding “security by design” into projects and new initiatives
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Serving as the central contact point for all security-related matters
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Driving employee security training and awareness programs
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Maintaining key security certifications such as ISO/IEC 27001
DETECT
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Continuous monitoring of security events and potential threats
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Performing vulnerability scans across systems and infrastructure
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Conducting internal and external security audits
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Evaluating overall security posture through structured assessments
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Tracking security performance using defined KPIs
RESPOND
- Managing and coordinating cybersecurity incidents
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Leading cyber triage, investigation, and forensic activities
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Supporting business continuity and disaster recovery efforts
Our Security Governance Framework
We operate under a robust and comprehensive set of security policies designed to safeguard the confidentiality, integrity, and availability of all information assets. These policies define clear requirements and outline the methods, processes, and controls used to plan, implement, monitor, and continuously enhance our information security practices.
Building a Culture of Security Awareness
A strong security culture is essential. Through mandatory global trainings, ongoing awareness programs, targeted campaigns, simulations, and team-specific guidance, every employee gains a clear understanding of their responsibilities. This ensures that information security remains an integral part of daily operations across the organization.
Swift and Structured Incident Response
We continuously monitor our systems and proactively search for threats that may bypass conventional defenses. When an incident or alert arises, structured investigations are conducted to identify root causes and strengthen safeguards—ensuring that similar threats are detected earlier and mitigated more effectively in the future.
Independent Certifications & External Security Validation
To reinforce our commitment to robust cyber and information security, we undergo regular audits carried out by internationally recognized third-party assessors. These external evaluations verify the strength of our security controls and the reliability of our IT service delivery. .